|About Us S. Sugarman Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
S. Sugarman Ltd trading as eles. Registered in England No. 4561640
Unit 1 Station Road Kimberley Nottingham NG16 2NJ United Kingdom
Phone: +44 (0) 115 938 3133
Fax: +44 (0) 115 854 9003
Email: sales [at] elesclothing [dot] co [dot] uk
Vat Reg No. 804 740 545
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We make every effort to check and test all website material at all stages of production, and to use transfer formats which have a low probability of virus infection. Users of the site are recommended to run an anti-virus program for any material downloaded from the Internet, including documents and other objects downloaded directly from this site. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website, or any products named or linked to the site.
|Shipping And Handling We charge £12 +vat for each order shipped in the UK. Orders outside the UK will be charged as advised when order is processed.|
|Delivery Schedule We aim to deliver your order within 96 hours.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 115 938 3133 (International +44 +44 (0) 115 938 3133) or fax us on +44 (0) 115 854 9003 or write to us at Unit 1 Station Road Kimberley Nottingham NG16 2NJ United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy If you are not satisfied with any of the goods we supply we will accept them for a full refund within 14 days of your acceptance of delivery, provided they are returned to us carriage paid and in original condition. Please contact us by phone or email first to obtain a goods return number. |
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
|Remittance Terms Strictly nett upon receipt of goods. Goods remain property of S.Sugarman Ltd until paid for in full.|
These goods are sold on the condition that all chainstore and brand name labels and trademarks are removed before they are offered for sale, and that they will not be advertised.